Frequently Asked Questions

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Hostels provide budget-oriented, sociable accommodation for travelers, where guests can rent a bunk bed in a dormitory and share a bathroom, lounge and kitchen. They’re great places to meet like-minded travelers, share stories, and plan events together.

We provide linens including sheets, blankets, and a pillowcase. Towels are available for an additional fee. We do not allow any outside linens.

We have a 2-day cancellation policy. If you do not cancel your booking by 3pm two days prior to your arrival date, it will result in a cancellation charge equal to the first night of your stay.

No, our reception hours are 8am-12pm & 5pm-9pm. If you plan to arrive outside these hours, please contact us and arrange this ahead of time. Please note that late check ins are subject to a $10 cash late check in fee, payable to the staff on site. Our email is, or phone is 1(719) 375-5842.

We require all our guests making a reservation to be at least 18 years of age. If you have a special request, please email us. Guests under 18 are allowed in the private rooms if accompanied by a parent or guardian.

Yes, although parking spaces are first-come, first served.

The maximum length of stay is 14 days. Please contact us via email for special requests.

We are a hostel for travelers. Unfortunately, we do not allow guests from El Paso County to stay. Exceptions may be made on a case-by-case basis by contacting the hostel IN ADVANCE and offering proof of onward travel.

Yes, we have on-site coin operated washers and dryers.

Check-in from 5pm to 9pm. Check out is at 11am.

We do not recommend young children stay in our hostel as it tends to have a more adult atmosphere. However, if your children are used to hostel life, families and children can be accepted if booking the private rooms.

Yes, we provide a light breakfast for our guests in the kitchen each morning. Feel free to enjoy free coffee and tea all day long.

We do not offer weekly or long-term rates as we have a 14 day maximum stay per calendar year policy.

Visitors are not allowed beyond the reception. This is for the security of all our guests in order to provide a secure environment. Please understand there are no exceptions to this rule and we’ll be happy to point out several coffee shops, bars and restaurants you can take your visitors to.

Private room prices are listed by the room. The price for a private room includes two people. There is an additional fee for each additional guest after two.

Payment by Visa, MasterCard, Discover, or American Express are welcomed. Reservations require a credit or debit card, which will be charged 2 days prior to check-in. We are unable to hold a room in advance for cash payments.

We are unable to accept any pets.

All bed rates are subject to a 10.2% tax (8.2% sales tax + 2% Lodging Tax), this will be included in your total.

Check-in is from 5-9PM. Checkout is at 11AM.

Reception is open from 8am-11am & 5pm-9pm. If you plan to arrive outside these times, please contact us to make arrangements. Late check-ins will be subject to a $10 late fee, cash only. Dormitories have a check-in cutoff time at 12am(midnight).

Upon check-in, guests must provide a state-issued ID or passport.

We have a 48-hour cancellation policy. If you do not cancel your booking 48 hours prior to your arrival date, it will result in a cancellation charge equal to the total cost of your reservation on the credit card you booked with.

We do not accept third-party payments. The person checking in must be the person making and paying for the reservation. Guests may be asked to provide matching identification and the credit card that was used to make the reservation.

We are a hostel for travelers. We do not accept El Paso County Residents. Exceptions will be made on a case-by-case basis by contacting the hostel in advance and providing proof of onward travel.

We require all guests to be 18 or over to stay at our hostel, unless staying in a private room with parents or guardians.

We have a 14 day maximum stay policy.

For accommodating service animals, please make prior arrangements by contacting the hostel before making a reservation.


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